Account Deletion

How to request deletion

Clovemi doesn't yet have a self-serve delete button in the app, so account deletion is handled by email. To request it:

1. Email info@clovemi.com from the address on your account
2. Use the subject line "Delete my account"
3. Tell us the business name(s) on your account, so we can confirm we're deleting the right one

We'll confirm your identity and process the request — typically within a few business days.

What gets deleted

Your account, your business data (sales, expenses, cash records, customers, suppliers, inventory, and any other records you entered), and your login credentials.

What we may keep

Billing records that Stripe or Canadian tax law require us to retain for a legally mandated period. These are kept only as required by law, not for any product purpose, and are not used once your account is closed.

Before you request deletion

Export anything you need first — once deletion is processed, your sales, expense, and cash history can't be recovered. If you're on Pro, cancel your subscription from Settings → Billing to stop future charges; deletion doesn't automatically process a refund for the current billing period.